Shell Servers offers a variety of different levels of Managed and Monitoring Services. Our Managed Services are aimed to help system administrators keep their servers running smoothly and securely. Whether you're an experienced system administrator or have never touched a server, we have a plan for you. You do not need to have a server hosted with us to be eligible for Managed Services. We have experienced system administrators that can handle your servers where ever they are hosted. If your server is not hosted by Shell Servers, and you'd like our Managed Services, please send an e-mail to our sales department at sales@shellservers.org.

Level 1 Managed ($20.00/month - $100 Setup Fee)

Customer has root/admin access.

Initial setup and securing of your server.

Basic trouble shooting support.

O/S updates and patches.

1 hour onsite Hands and Eyes a month.

Ping Monitoring.

Service Monitoring (up to 3 ports).

1 free OS Reinstall.

Level 2 Managed ($35.00/month - $150 Setup Fee)

Customer has root/admin access.

Initial setup and securing of your server.

Basic trouble shooting support.

O/S updates and patches.

System hardening service.

3 Vulnerability Assessments.

2 hour onsite Hands and Eyes a month.

Ping Monitoring.

Service Monitoring (up to 6 ports).

2 free OS Reinstalls.

Level 3 Managed ($50.00/month - $200 Setup Fee)

Customer has root/admin access.

Initial setup and securing of your server.

Basic trouble shooting support.

O/S updates and patches.

System hardening service.

User administration (add, remove, suspend/unsuspend).

System Daemon Installation (FTP, SMTP, POP, etc.).

10 Vulnerability Assessments.

5 hour onsite Hands and Eyes a month.

Ping Monitoring.

Service Monitoring (9 ports).

5 free OS Reinstalls.